Support all aspects of the Internal Controls over Financial Reporting (ICFR) governance program Support multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control perform

Maintain & apply the laws and regulations of certificate, IRA, ESA, POD , Trust, Estate planning and settlement, and probate knowledge of processes, procedures, systems, and regulations of the Internal Revenue Service Code and National Credit Union Association Administration (NCUA) along with Navy Federal policies and procedures Maintain a thorough knowledge of Navy Feder

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Act as Manager in the incumbent's absence Supervise daily activities, coach, counsel, and document employee performance Prepare and conduct and review performance appraisals Lead recruiting efforts for effective selection of new section team members Ensure compliance with all HR related policies, practices, and procedures, such as timekeeping, recruiting, compensation, se

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Resolve issues, review program details and enhancements with existing software and external vendors Exercise granted authority to make decisions on account actions and exceptions; maintain accountability for actions taken Collaborate with multiple internal areas and external vendors to ensure seamless member service of credit card functions; partner with related groups to

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Participates in the implementation of member acquisition initiatives that adhere to and support corporate and department member acquisition strategies. Develops and conducts presentations to large audiences of Army/Marine Corps/Navy/Air Force recruits regarding the benefits of Navy Federal membership Implements regional member acquisition campaigns/activities and educatio

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance Create reference and support tools that reinforce training Develop and enhance training content a

Manage full lifecycle project management for multiple, large, and complex projects Establish and lead project teams Develop project plan/scope/schedule/cost/communications Procure and/or manage resources/timelines/deadlines/quality Risk, Issue and Change management Ensure successful project implementation Develop and review specifications for preparing requests for propos