Essential Duties and Responsibilities Develop relationships with end user customers to understand their business needs, the way they work, and facilitate creating solutions for planning issues
Responsible for interpreting a customer's stated business needs into space requirements/scope, and developing the programming schedule, using strong interviewing and listening skills
Respond to rapidly changing business needs with flexibility and commitment to solve for new requirements/scope
Create and develop business programming and restack programs, allocation plans, adjacency diagrams, test fits, migration plans and move sequencing for planning projects
Apply a working knowledge of workplace design principles and trends such as agile, design thinking, and flexible/collaborative workplace
Use creative and analytical thinking to generate multiple solution options for complex occupancy problems, such as M&A, rapid growth, consolidations, or economic disruptors
Reconcile "bottom-up" and "top-down" headcount projections to forecast demand for space over one to three years
Develop a business case for real estate actions based on business requirements, client programs/initiatives, time constraints, lease options, current supply of space and projected demand for space
Aggregate and interpret data from multiple sources, translate analysis into actionable information for client decision making, presented in MS PowerPoint / Slides
Utilizing a CAFM/IWMS database, manage allocations and maintain data accuracy, and perform quarterly data and drawing audits
Perform physical space audits / walkthroughs as required
Efficiently manage conference room restriction program for multiple sites
Report on building data, organizational data, and occupancy metrics at the campus, metro, or regional level
Measure, monitor and report cost saving and value added contributions
Interacts with the client, Portfolio Management and other JLL service lines
Domestic travel is required
Required Knowledge, Skills and Abilities 3 to 5 years work experience in occupancy or space planning at a strategic level; interior office planning; or move/project management in a corporate real estate setting as a vendor or end user
Excellent written and verbal communication skills; able to tactfully deliver difficult messages, and tailor information to the audience
Advanced proficiency in MS Office (Excel, PowerPoint, and Word), Google Suite (Sheets, Slides and Docs) and Adobe Acrobat, with the capability to master client specific programs
Ability to consolidate data and floor plans into MS PowerPoint / Slides for presentations to client and lines of business
Proficient in AutoCAD for test fit option development. Intermediate proficiency preferred.
Proficient in CAFM/IWMS database (i.e. FMS, Manhattan, Tririga, Archibus, or similar). Intermediate proficiency preferred.
Proficient in web-based file sharing applications
Self-motivated, able to work independently and within a team to build relationships and interact effectively with business partners
Strong oral and written communication skills. Comfortable with frequent or rapid change; flexibility to adapt to shifting priorities
Ability to effectively manage time, organize and prioritize deliverables and workload
Demonstrated consistency in values, principles and work ethic
Understanding of and commitment to client service
A desire to work within a diverse, collaborative, and driven professional environment
Education Bachelor's Degree in Management, Architecture, Design, Real Estate, Construction or a related field JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.